Frequently Asked Questions

Everything you need to know about your Studio10 beauty experience.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. When your items ship, we will send a second email containing your tracking number so you can follow your package's journey.

Are Studio10 products cruelty-free?

Yes, we are committed to ethical beauty. We do not test our products or ingredients on animals, and we ensure our suppliers adhere to the same strict standards.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by destination but generally range from 7-14 business days.

What is your return policy?

We want you to love your purchase. If you are not satisfied, you can return gently used products within 30 days of receipt for a full refund or store credit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement if you need to make changes or cancel.